It provides an easy access to the consultant/standby physicians at the emergency service.
- Calls are sent rapidly by selecting the service unit and the physicians’ names.
- Emergency calls can be directed to pagers, desk, mobile or desktop phones.
System’s advantages can be listed as follows;
Process Automation:
- All communications during consultation service are automatically managed and
- monitored by the system.
- Corporate Service Management: It provides an important contribution to the hospital performance score in the guideline of the Ministry of Health Performance Management and Quality Development Department (Corporate Service Management).
- Efficiently, manages consultant/standby physicians and call termination on emergency services.
- It is an IVR (Interactive Voice Response) based system which allows sending calls for consultation at the emergency service and recording related call information.
- The call is sent to the related personnel via pager messages or phone calls.
- The system records all call information. If it is a phone call, it can be optionally recorded for playback. The system is integrated with HIS and can run independently.
